1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

  4. Construction gets underway on Salford Royal’s £68 million development

    News -

    Salford Royal’s ambition to improve care for some of the sickest patients in Greater Manchester took a step closer today (February 22, 2021) with the start of building work at Salford Royal’s new £68million hospital.

  5. Have your say on the exciting new plans for Wythenshawe Hospital and the North Manchester General Hospital site

    News -

    Manchester communities are invited to comment on two major hospital redevelopment plans.

  6. Care Quality Commission – do not resuscitate survey

    News -

    In October, the Department of Health and Social Care (DHSC) asked the Care Quality Commission (CQC) to review how do not resuscitate orders were used during the COVID-19 pandemic, building on concerns that they reported earlier in the year.

  7. Heart failure patients try out new App and digital devices in a bid to reduce hospital admissions

    News -

    Vulnerable heart failure patients in Salford who have seen reduced hospital check-ups during the Covid-19 pandemic are now being monitored remotely, following the introduction of a state-of-the-art digital care solution.

  8. Bring your voice to NHS specialised services

    News -

    NHS England and NHS Improvement is recruiting to a range of Patient Public Voice (PPV) partner roles on groups with responsibility for the commissioning of specialised services.

  9. Long Term Plan Greater Manchester Cancer Report

    Report -

    In this report, we gather, analyse and present a comprehensive set of responses from the people of Greater Manchester on cancer services in the NHS Long Term plan.

  10. Most patients are positive about their hospital care

    News -

    The majority of people who stayed as an inpatient in hospital were happy with the care they received, according to a national survey from the Care Quality Commission (CQC).

  11. 24/7 Urgent Treatment Centre including walk-in option given the green light

    News -

    Following a public consultation earlier in the year, a decision has been made to create a 24/7 Urgent Treatment Centre located at Fairfield General Hospital in Bury.

  12. Arriva Patient Transport Service Report

    Report -

    A Greater Manchester Healthwatch Collaboration.

  13. Local NHS Leaders Echo National Nurse Chief's Message to Help Keep Patients and Staff Safe as Restrictions Lift

    News -

    Senior NHS doctors and nurse leaders responsible for patient safety and infection prevention across four local hospitals and community healthcare services are asking members of the public to continue to follow the ‘hands, face, space’ rules.

  14. Study of palliative and end of life care experiences of people of African and Caribbean descent during Covid-19

    News -

    One in four UK families miss out on end of life care. People from Ethnic Minorities face barriers when accessing end of life care services and are less likely to receive good care.

  15. Elective Care Survey

    News -

    Are you’re waiting for a routine or non-urgent surgery? Do you have ideas, experiences, views that could help local hospitals to consider different ways of working together to improve services?

  16. Digital Access and Isolation Survey

    News -

    Healthwatch Bury wants to hear from people about digital access and isolation.

  17. 'Park bench' surgeries launched by Healthwatch Bury - as featured in the Bury Times

    News -

    A SERIES of 'bench surgeries' have been undertaken so a health watchdog can gauge public reaction to health and social care services.

  18. NICE are looking for lay members to join the Interventional procedures advisory committee.

    News -

    NICE are recruiting a lay member to join the interventional procedures advisory committee who will contribute to developing guidance for 3 years.

  19. Did you use NHS 111?

    News -

    NHS 111 is now the recommended first step whenever you might need urgent treatment or A&E. We want to know how that has worked for those who have used it.

  20. Your choices in the NHS

    Advice and Information -

    Did you know that in many cases you have the legal right to choose where you have your NHS treatment?

  21. Are you or your loved ones waiting for hospital care? Share you views

    News -

    Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

  22. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  23. Getting to medical appointments - Ring and Ride accessible minibus service

    Advice and Information -

    Ring & Ride service provides accessible, low-cost transport to disabled & older people with walking difficulties.

  24. NHS services - support for deaf and hard of hearing patients

    Advice and Information -

    Information about accessing emergency services for deaf, hard of hearing and speech-impaired people.

  25. Northern Care Alliance - Interpretation & Translation Service

    Advice and Information -

    Northern Care Alliance recognise the importance of clear communication. The interpretation and translation teams make that easy for patients and visitors who need their support.

  26. Supporting People Waiting for Hospital Treatment

    Advice and Information -

    The Covid-19 pandemic has meant some operations and procedures have been postponed, leading to understandable concern for those waiting. The NHS is working hard to get people seen as quickly as possible.

  27. Self Care Week Reminds us to Practise Self Care for Life

    News -

    Self Care Week is the annual national event that raises awareness of what we can all do to improve our physical health and mental wellbeing. This year, the theme is Practise Self Care for Life.

  28. Urgent Care Survey

    News -

    We want to hear your views about urgent care in Bury and how you access urgent medical care to make sure you are getting the care and support you need.

  29. We’re here to help you stay well this winter

    Advice and Information -

    If you’re worried about your health, don’t delay, your NHS wants to see you – help us help you get the care you need this winter.

  30. Fairfield Hospital Signage report

    Report -

    We visited the Northern Care Alliance Fairfield General Hospital site to assess the existing signage from the patient’s perspective at the request of the Patient Experience Lead.

  31. Healthwatch Bury Drop-in Session at the Jubilee Centre

    News -

    Share your experiences of using health and social care services.

  32. Colonoscopy confidence – your common sense bowel check

    Advice and Information -

    Bowel Cancer UK know some people feel anxious or worried when they’re told they need a colonoscopy but it’s important to have this test if you’re referred.

  33. CQC tells Mediscan Diagnostic Services Limited to make further improvements

    News -

    The Care Quality Commission (CQC) has told leaders at Mediscan Diagnostic Services Limited that they must make further improvements to the quality of services.

  34. Share your lived patient experience with the Locality Board

    News -

    Healthwatch Bury has an exciting opportunity and would like for you to get in touch with us if you have had a recent experience with local health and/or social care services.

  35. Baxter Education Centre Northwest rated inadequate and placed in special measures by Care Quality Commission

    News -

    Following an inspection in December, the Care Quality Commission (CQC) has rated Baxter Education Centre Northwest, inadequate overall and placed it in special measures, after finding significant issues regarding patient safety.

  36. Healthwatch Bury Healthcare Access Assistant

    News -

    A new weekly drop-in service to help you access local health services and health advice.

  37. Healthwatch Bury Drop-in Sessions and Park Bench Surgeries

    News -

    Join us for a chat about all things health and care related at one of our drop-in sessions or park bench surgeries in March.

  38. TfGM Engagement Workshop: Travelling to Healthcare Sites

    News -

    To help reduce carbon emissions, supporting NHS and wider government goals, TfGM’s Customer Experience team want to learn more about the ways in which patients and staff travel to health sites such as hospitals, GPs, clinics and walk-in centres.

  39. Improving discussions about resuscitation for relatives in COVID-19

    News -

    This project explores how discussions about resuscitation can be improved for relatives and carers who had a conversation about resuscitation with a medical professional on behalf of a family member or relative during the COVID-19 pandemic.

  40. Living Well with MS

    News -

    Are you recently diagnosed with Multiple Sclerosis or need more information on living well and what services and support are available across Manchester.

  41. Would you like to Get Vocal about lung cancer & radiotherapy?

    News -

    Do you have experience of radiotherapy for lung cancer or cared for someone that's had radiotherapy for lung cancer?

  42. Lost in translation – improving access to translation and interpreting services

    News -

    People with little or no English struggle at all points of their healthcare journey. Our new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  43. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  44. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  45. While You Wait Leaflet

    Advice and Information -

    If you (or someone you care for) are waiting on delayed medical care, you are likely to have concerns and questions. This leaflet aims to provide further information and advice.

  46. Homes for Ukraine Welcome Pack

    Advice and Information -

    The pack contains a lot of useful information about health, benefits, education and other support available.

  47. Limbless Association

    Advice and Information -

    The Limbless Association (LA) is a national limb loss charity which provides free information, advice and support to anyone pre- or post-amputation or living with congenital limb loss.

  48. How should your hospital prevent and respond to falls during your stay?

    Advice and Information -

    Did you know that over 2,000 people over the age of 60 fell and fractured their hip while staying in hospital in England and Wales in 2020?