Links to services | Healthwatch Bury

NHS Continuing Healthcare – ‘Some people with long-term complex health needs qualify for free social care arranged and funded solely by the NHS. This is known as NHS continuing healthcare’

DEBT:

Citizens Advice Bury & Bolton District –

Telephone Adviceline – available Monday – Friday and is free

Opening Times: 10am – 4pm

0808 278 7804

Out of Hours Advice Service – contact by Telephone and SMS between 6pm and 9pm, 7 days a week.

Call or SMS to 0161 850 5053

CAP debt help (Christians Against Poverty) - Free debt counselling in your community

0800 328 0006 (call free)

FAMILY:

Contact for families with disabled children

020 7608 8700

info@contact.org.uk

Freephone helpline: 0808 808 3555

If you are going through the process of getting a diagnosis, or if you want information about a particular condition, you might want to visit their medical information webpages.

Family Action – Family Line

Aimed at people struggling with issues including family rows, money worries, new parenthood and relationship difficulties.

0808 802 6666

Text message: 07537 404 282

familyline@family-action.org.uk

Health Visiting Service

Breastfeeding groups: Mondays at Bury East Hub, Dorset Drive 1pm - 2.30pm & Thursdays at Radcliffe library 10am - 12pm.

FLU:

Flu Vaccination information

FOOD BANKS:

Bury Food Banks And Pantries

Warm Spaces Bury

HOMELESS TEAM:

Bury Council Homeless Team –

0161 253 5537 (Mon- Fri 9am -5pm)

Out of hours 0161 253 6606

How to Register with a GP

ADAB work with men, women, young and elderly people from primarily the South Asian community (people with Pakistani, Indian & Bangladeshi heritage) as well as new and emerging communities including asylum seekers and refugees within Bury

British Red Cross Refugee Support Hub - Fridays: 10:00am to 2:00pm at Polish Social Centre, Back East Street, Bury BL9 0RU

0161888 8932

Pkakooza@redcross.org.uk

CAHN (Caribbean & African Health Network) – is a Black-led organisation set up to address the wider social determinants to reduce health inequalities for people of Caribbean & African in Greater Manchester and beyond.

The Eagles Wing – A mutual support group for asylum seekers and refugees

United Reformed Church, Parsons Lane, BL9 0LY

07917302061

Sue.k.arnall@gmail.com

Translated GP Transfer Cards The cards aim to improve continuity of care and avoid duplication by supporting newly arrived individuals to re-register (or register if a first registration) as soon as possible after they move.

Jobcentre Plus (how to contact)

MEDICAL ACCIDENTS:

Action against Medical Accidents: For advice and information visit website for advice, information and support, including: • making a complaint • inquest support • taking legal action:

www.avma.org.uk/help-advice

Or call the helpline:

0845 123 2352 (10am-3.30pm Monday-Friday)

MENTAL HEALTH:

BIG in Mental Health (Bury) providing good mental health recovery through support and hope, empowering adults to improve their quality of life. Any adult who consider themselves to have a mental health condition are welcome to attend.

Bury Council – Support for mental health and wellbeing information

Get Help Line – 0161 464 3679 (a confidential service for residents of all ages in Bury who are experiencing difficulties with their mental wellbeing).

Hub of Hope - find a service by postcode.

Mental Health Foundation
Mental Health Foundation provides a guide to Mental Health problems, topical issues and treatment options via their website.
Visit the Mental Health Foundation website

Mind
Mind provides advice and support on a range of topics including types of mental health problem, legislation and details of local help and support in England and Wales.

Phone: 0300 123 3393 (weekdays 9am – 6pm)

Visit the Mind website

You can access resources for children and young people here: ThriveinBury/YoungPeople

Resources for parents and carers can be accessed here: Thrive in Bury/parents&carers

Resources for education staff here: Thrive in Bury/Education

Young Minds offers information, support and advice for children and young people.
Help for concerned parents of those under 25 is offered by phone.
Phone:

0808 802 5544 (Mon–Fri 9.30am-4pm)

Visit the YoungMinds website

The YoungMinds crisis messenger service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258.

CAMHS Self-help Guides

Mental Health Crisis Numbers – National

Samaritans A safe place to talk 24 hours a day about whatever is troubling you Call:

116 123

Papyrus For Children and Young people under 35 who are experiencing thoughts of suicide or anyone concerned that a young person could be thinking about suicide.

0800 068 41 41

Our Frontline – National mental health line for health, emergency services, social care and key workers. Offers round-the-clock one-to-one support, by call or text, from trained volunteers, plus resources, tips and ideas to look after your mental health. Phone line open between 07:00 and 23:00 every day. Text service available 24/7.
Call

0300 131 7000

NHS treatment charges– Overseas Visitors

OLDER PEOPLE:

Age UK Bury –

0161 763 9030

Age UK Bury Home from Hospital Service

Age UK Bury Footcare Clinic (also available Wednesday at Dumers Lane Community Centre)

Rapid Response

Bury Council emergency falls response 8am - 8pm 7 days a week

01612536292

The Silver Line Our Helpline –

0800 4 70 80 90

The Silver Line is the only national confidential and free helpline for older people open every day and night of the year.

Breast cancer screening

Patient Transport –

0161 762 1510 option 1 (Bury)

Pressure Ulcer Prevention

URGENT DENTAL CARE:

Patients can call a Freephone telephone number:

0333 332 3800

Available from 8am to 10pm everyday, including weekends and bank holidays (the above number should NOT be used by patients who have a regular dentist during normal surgery hours)

VETERANS:

Veterans Gateway –

0808 802 1212

NHS Military veterans’ services (community-based psychological therapy service)

VICTIM SUPPORT SERVICES:

Greater Manchester Victims Services: Bury

YOUNG PEOPLE

Autism Understood - A website about autism, for autistic young people.

Prince’s Trust – Open to young people aged 11 to 30 – no matter if they have been facing some serious issues such as homelessness or if they’ve been in trouble with the law.

Offer hundreds of free courses, grants and mentoring opportunities to inspire young people to build their confidence and start a career.

Sexual Health Service: Outreach Team (Bury and Rochdale)

Support for young people aged 13-19 living in Bury and Rochdale, adults with special educational needs and looked after children up until the age of 25.

01706 202444