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Advice and information

Ambulance parked outside A&E
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
3 November 2020
Woman stood infront of an elevator
Getting the most out of the virtual health and care experience
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Woman speaking to member of public at community event
What is domestic abuse and how can I get support?
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Man at a Healthwatch meeting looking at the camera
What's the difference between social distancing, self-isolation and shielding?
Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.
6 April 2020
A mother with her son and daughter in a park
Someone I love has died - where can I find support
Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
24 March 2020
A woman outside a hospital
Should I see a pharmacist instead of a doctor?
​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.
4 January 2020
Woman sitting on a picnic blanket with her baby
Where can I go for support for my mental health as a parent?
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
17 October 2019
Two women walking next to an ambulance
Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
Three women sat waiting in a hospital corridor
Accessibility checklist for GP surgeries
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.
29 July 2019
Dental tools
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
Elderly man and woman talking together at a Healthwatch event
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
An elderly man wearing a hat smiling at the camera
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
5 June 2019
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