Support if you are experiencing financial hardship

The last 18 months have brought significant challenges to our communities and there are increased financial pressures for many people. Free, confidential, and independent advice and wider support is available.

Bury Council may be able to provide immediate support:

  • If your household has a low income and you are struggling with your finances. To check eligibility and apply visit
  • If you are experiencing temporary difficulties, a discretionary payment may be available to you. For more information and to apply go to
  • We may also be able to support through the provision of vouchers to help with food, fuel and essential winter provisions. Support is flexible dependent on need. To talk through your options in confidence please call 0161 253 5858
  • If you are a Six Town Housing tenant you can also talk through support in relation to your circumstances. Please contact 0161 686 8000 or email

Bury and Bolton Citizens Advice Bureau

Tailored advice to your individual needs is available, with support available including:

  • A benefit check, is some receiving everything they’re entitled to, to maximise income, and explore if there are any grants or discretionary funds open available. For further information on benefits, tax credits and Universal Credit which you maybe entitled to, a free online calculator is available at
  • Debt advice, including money management and how to deal with priority payments
  • Housing options advice

Support is available face-to-face drop in available in Bury on Mondays 10-3 at St John’s House on The Rock – more information is available at : 

There is a freephone Adviceline: 0808 278 7804 available Monday to Friday between 10 am and 4 pm


The Bury Directory

The Bury Directory is an online searchable online resource, available 24 hours a day, 365 days a year where you can find all the information and advice you need about Bury.

It is your one stop information point. If you need advice, information or support on a specific service in Bury, or are looking to join a support/community group, the directory can help.

You can access 1000’s of local and national services. There is lots of information and advice on different categories like childcare and families, home, housing, finance, adult care and disability services, staying safe and much more.

To check the Directory out and find what you’re looking for visit

Getting Help Helpline and wellbeing support

A confidential helpline is available for all residents who are experiencing difficulties with their mental wellbeing. The Getting Help Helpline is available Monday to Saturday 8am-8pm, offering non-clinical support from experience call handlers. The helpline is 0161 464 3679

Information on broader support on mental wellbeing available in Bury and across Greater Manchester is available here

You can also communicate with trained crisis volunteers (supported by clinical supervisors) by text message, 24 hours a day, 7 days a week, simply by texting GMBury to 85258.

Further sources of support:

Looking for information about health and care?

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