Pharmacy Services Survey

Community Pharmacy Greater Manchester in partnership with the 10 Greater Manchester authorities’ Health and Wellbeing Boards (Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Wigan) are hosting this survey to ensure everyone living in the area has the right access to community pharmacy services.

The survey forms part of each Health and Wellbeing boards Pharmaceutical Needs Assessment.  A Pharmaceutical Needs Assessment (PNA) looks at what pharmacy services a community needs and helps local health and wellbeing boards decide where new pharmacies should be and what services they should offer. This ensures everyone has access to the medicines and advice they need.

What will the survey be used for?

This survey will help your Health and Wellbeing Board understand what pharmacy services people use, what services they want, and how they feel about access to pharmacies. The survey is important because it will be used to help consider whether there is a need to improve pharmacy services in the area.

Why your views matter

Why should I complete the survey?

By completing the survey, you are making sure that your views influence the services currently delivered in your local pharmacy, or that could be provided in future. Your opinions will help us to develop the right services.

Is the questionnaire anonymous and confidential?

Yes. To make sure that all your answers will remain anonymous and confidential, please DO NOT write your name or address anywhere in the survey.

How much time do I need?

The survey will take about 10 minutes to complete. We need to get a minimum number of responses to validate the survey so please respond by 21^st March 2025 to make your views count.

Can I see the results?

Each local authority Health and Wellbeing Board will publish the results of their Pharmaceutical Needs Assessment by 31^st October 2025.  Please visit your local authorities website for the results.