Barnardo's Refugee Family Helpline

The helpline provides emotional and practical support as well as advice and signposting to children, young people and their families.
Barnardo's Refugee Family Helpline

Therapeutic Support Service 

Barnardo's are able to offer free therapeutic support to children and young people aged 21 and under living in England under the Ukraine and Afghanistan pathways (ARAP and ACRS). Referrals can be made by contacting the Helpline via email/phone, or by submitting a professional referral form here.

Virtual Youth Space 

Youth Space is a safe place for young people from Ukraine and Afghanistan to have fun, make friends and informally practice their English skills. Each session they play games and chat about different topics. Staff from the Refugee Family Helpline lead the sessions, but they also have interpreters available if young people need support with expressing themselves.

Ukrainian Youth Space Sessions for 10 – 17-year-olds are held on the 1st and 3rd Thursday of every month. Young people are welcome to drop in at a time that suits them. If a young person wishes to join the sessions, they can register here.

Afghan Youth Space is currently being planned, and they will update their website when things have been finalised.

The Barnardo's Refugee Family Helplineis is open from Monday – Friday 10am – 8pm, and Saturday 10am – 3pm. 

The Helpline can be contacted via free phone on:

 0808 156 9877 

or via an email to:

 RefugeeFamilyHelpline@barnardos.org.uk

Downloads

Refugee Family Helpline Poster
Helpline Therapeutic Support Information Sheet
Ukrainian Virtual Youth Space