Ukrainian children welcome guide

This is an introductory welcome guide for children under 18 who are moving from Ukraine to England under the Homes for Ukraine scheme.
Welcome guide for Ukrainian children under 18

This guide is for you if you are under 18 and moving from Ukraine to England under the Homes for Ukraine scheme. It will be most helpful to those of you who are not travelling with or to join a parent or legal guardian.

We understand that your decision to leave your home will have been difficult, and that you may be anxious about living in a new country. This guide is a starting point; it gives you the information you need about arriving and living in the UK, including where you can go for help if you have any problems.

Welcome guide

How to access health care services

Healthcare in the UK is provided by the NHS (National Healthcare Service). In the UK you do not have to pay to see a doctor or pay for prescriptions. The services listed below are all free of charge.

Healthcare services - useful phone numbers

Contact your: General Practitioner (GP)

This is a doctor based in the local community. Make an appointment to speak to your GP for any health issues or if you need to get specialist treatment for a long-term health condition or disability. Your sponsor will register you with a GP.


Telephone: 111 (say ‘interpreter please’ in Ukrainian or Russian for translation services) & Website: 111.nhs.uk

Use this service if you need medical advice but cannot wait until you next see your GP. You can speak to someone to discuss your symptoms and get general health advice and information. You can also get health information and advice at 111.nhs.uk


Telephone: 999 or 112

Phone this number in a medical emergency if you have a serious accident or sudden serious illness you should phone this number and ask for an ambulance to take you to hospital.