People who use social care services should be treated as individuals. Their care and support should be based on what they can already do, what they want to achieve and the help they need to live their lives in the way they want to. This guide will help people to understand what they should expect from social care staff during assessment and care planning. It covers:

Making decisions
Support from an advocate
Needs assessment
Care planning

Quick Guide HERE

social care institute for excellence – 2018