Share you views and experience of accessing heart services

cardiac

Bury residents who access cardiology (heart) services are being asked to share their views and experiences in a confidential survey.

There is some evidence that suggests for some services, patients’ care and treatment could be made simpler and quicker with less duplication of appointments and NHS Bury Clinical Commissioning Group (CCG) wants to capture the views of patients who access services for:

  • Chest pain
  • Heart failure
  • Fainting (syncope)
  • Valve disorder
  • Irregular/fast heart rate (atrial fibrillation)

The survey can be found on the CCG’s website www.buryccg.nhs.uk and should take no more than five minutes to complete. To request a hardcopy please call 0161 762 3106. The survey covers all aspects of care ranging from the patient’s experience prior to and during their appointments as well as their personal preferences for where they would like to see their cardiology doctors and nurses. The survey will close on Friday 14th July.

Fin McCaul, local pharmacist and NHS Bury CCG’s long term conditions lead, said: “would urge patients who access these cardiology and heart services to share their views through our survey. We would like to hear from local people to understand what they value about the services as streamlining our patients’ treatment and reducing duplication of appointments could help to improve their experience further.”

“It is essential patients let us know what they think of the service so we can be sure they are getting the most out of their appointments and that services are meeting their needs and expectations. All feedback is completely confidential and will help to shape these services in the future.”

Further information about the survey can be found at www.buryccg.nhs.uk.