Who you can go to when you have a problem with an adult social care service
Lists organisations that can provide advice and support if you want to make a complaint about adult social care services.
Explains how to contact the Local Government Ombudsman, if you are not happy with the outcome of a complaint you’ve made about adult social care services.
Explains how to complain to a regulatory body, if you think a healthcare practitioner is guiltly of professional misconduct. Covers time limits and what a regulatory body can and can’t do.
Explains the role of the Care Quality Commission in regulating hospitals, care homes and adult care services delivered in people’s homes, and how to make a complaint if you are not happy with a service.