Northern Care Alliance – National Emergency Department Survey 2018 – your views count!

National Emergency Department Survey 2018 – your views count!

 If you attended an Emergency Department in September 2018,at any Northern Care Alliance Care Organisation (Salford, Bury, Rochdale, North Manchester, Oldham) , you may have received a patient questionnaire in the post.   This is to find out what you think about the care you received.  Each year 1,250 patient are selected to participate in this national survey.

 This is part of a national programme and the questionnaire asks you a range of questions about what happened during your visit.  It gives you an opportunity to tell us what your experience was like and how it could be improve the service for you and your family and friends in the future.  This information is used along with a range of other outcomes, to help to drive many improvements.

 Taking part in the survey is voluntary, and all answers are confidential. For further information http://www.pat.nhs.uk/quality-and-performance/patient-experience.htm

Thank you and we look forward to hearing your views.