Healthwatch can now refer people for NHS Volunteer Responders support

NHS Volunteer Responders can provide support to people who need to shield because they are at higher risk of serious medical complications from COVID-19.
Until now, only health and care professionals and local authorities have been able to refer people who they consider need this service but who may not been one of the 1.5 million people to have received a shielding letter.
Following discussions with NHS England, local Healthwatch services can now also refer people who they believe are vulnerable or are at higher risk.
To do this you can contact us on 0161 253 6300 (9.30am – 3.30pm) or email us on